TERMS & CONDITIONS

Welcome to Zenith Aayu, (a unit of Zenith Holidays!)

These terms and conditions explain how to use our website, www.zenithaayu.com (referred to as “the Website” or “our Website”).

What These Terms Mean

• “Client”, “You”, “Your” means you, the person using this website and agreeing to our terms.
• “The Company”, “We”, “Us”, “Our” refers to Zenith Aayu (Unit of Booking World), the owner of www.zenithaayu.com.
• “Party”, “Parties”, or “Us” refers to both you and us, or either you or us.

Booking and Payment

• When you book a travel package on our Website, you agree to pay all costs, including the package price, taxes, and any service fees.
• Payments are securely processed through our payment gateway. We accept online payments, bank transfers, Paytm, and cash (Delhi only).
• You must pay the full amount or a deposit specified during booking to confirm your reservation. The remaining balance is due according to the payment terms in your itinerary.
• We may cancel any booking if payment is not received by the deadline.

Cancellations and Refunds

• Cancellation policies vary by package and are detailed during booking. Please review these policies carefully before making a reservation.
• To cancel a booking, you must notify us in writing or follow our cancellation process.
• Refunds, if applicable, will be processed based on the cancellation policy and may include fees.
• We are not responsible for expenses resulting from a cancelled booking, such as airline tickets or visas.

Travel Documents and Insurance

• You are responsible for having all necessary travel documents (passport, visas, etc.) for your trip.
• We recommend purchasing travel insurance to cover unexpected events like trip cancellations or medical emergencies.

Intellectual Property

• The content, trademarks, and logos on our Website belong to us or our licensors. You may not use them without our permission.

Changes to Terms

• We may change these terms and conditions anytime. Please check this page regularly. If you continue using our Website after changes, you accept them.

Contact Us

If you have questions about these terms, call us at +918700507451 or email [email protected].